Terms of service.

Welcome to Integrity Maid Services. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Introduction

These Terms of Service ("Terms") govern your use of the services provided by Integrity Maid Services ("we," "us," "our"). By using our services, you agree to these Terms in full. If you disagree with any part of these Terms, you may not use our services.

2. Services Provided

Integrity Maid Services offers professional cleaning services for residential and commercial properties. The scope of our services will be detailed in the service agreement provided at the time of booking.

3. Booking and Payment

  • Booking: Clients can book our services through our website, by phone, or via email. All bookings are subject to availability.

  • Payment: Payment is due upon completion of the service unless otherwise agreed. We accept various forms of payment, including credit cards and electronic transfers.

  • Cancellations: Cancellations must be made at least 24 hours before the scheduled service to avoid a cancellation fee.

4. Service Hours

Our service hours are from 7 AM to 4 PM. Any service requests outside of these hours will need to be arranged in advance and may incur additional charges.

5. Client Responsibilities

  • Access: Clients must provide access to the property at the agreed-upon time. Failure to do so may result in additional charges.

  • Environment: Clients are responsible for securing fragile, valuable, or irreplaceable items. We are not liable for any damage to such items unless caused by our negligence.

6. Satisfaction Guarantee

We strive for complete customer satisfaction. If you are not satisfied with our service, please contact us within 24 hours, and we will address your concerns promptly.

7. Limitation of Liability

While we take every precaution to ensure high-quality service, Integrity Maid Services is not liable for:

  • Any damage or loss due to the use of our services, except in cases of gross negligence or intentional misconduct.

  • Any indirect, incidental, or consequential damages arising from the use of our services.

8. Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy, which outlines how we collect, use, and protect your information, is incorporated into these Terms by reference.

9. Changes to Terms

Integrity Maid Services reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes your acceptance of the revised Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Illinois, USA. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts in DuPage County, Hinsdale, Illinois, USA.